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КЛН хостес: стандарты обслуживания гостей

by Anna Shadrina, from the Community

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Шаблон КЛН для хостес в ресторане. Включает правила приветствия гостей, предложение меню и рекомендаций по времени суток, оформление и передачу заказа на кухню, просьбу к гостю пройти к кассе при необходимости. Проведены критерии вежливости и доброжелательности, знание алгоритмов информационной безопасности, контроль наличия хлеба и расходных материалов, соблюдение чистоты рабочего места и процедур по карте уборки. Подходит для стандартизации фронт офиса и повышения качества сервиса.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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