Template

JITB W3 System & Test Events Observation Checklist

by Rebeca Mancillas, from the Community

10+

Evaluate Jack in the Box W3 system and test events with this observation checklist. Review guest greetings, drive-thru service, smart selling, order accuracy, product standards, SOS and OTD timing, equipment temperatures, oil quality, build-to charts, and shift leadership. Record findings, comments, and recognition to ensure consistency, training compliance, and operations excellence across the restaurant.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
JITB W3 System and Test Events Observation Checklist
This JITB W3 System and Test Events observation checklist helps restaurant teams assess guest service, product execution, and operational excellence in a quick service environment. Review drive thru greetings and order accuracy, food quality for fries, tacos, shakes, sourdough items, and fish sandwiches, and confirm speed of service targets. Verify proper seasoning, toasting, holding temperatures, and equipment settings. Check build to charts, precooking practices, oil quality, and discard procedures. Evaluate shift leadership, training completion, deployment, and point of purchase compliance.
by Daniel Myhren, from the Community
Downloads: 30+
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Template
JITB - W3 System & Test Events - Observation Checklist
This JITB W3 System and Test Events Observation Checklist helps restaurants evaluate drive-thru and counter service against QSR standards. It covers guest greeting, order taking, order accuracy, payment and receipt handling, bag communication, and farewells. Product checks include fries, Nacho Tiny Tacos, sourdough patty melts, fish sandwiches, and shakes. Timing and speed are tracked via Order to Delivery metrics. Operations excellence items review seasoning coverage, toasting quality, holding temperatures and racks, oil condition, build-to charts, precooking, zero items and stop-and-drop, and ingredient discard at hold-time expiry. Shift management items verify PIC leadership, travel path use, current POP, team deployment, and completion of Jenius training.
by Rebeca Mancillas, from the Community
Downloads: 10+
Get
Template
JITB W2 System and Test Events Observation Checklist
This JITB W2 System and Test Events Observation Checklist helps restaurant leaders assess guest service, drive-thru performance, product quality, and speed of service during system and test events. Evaluate greetings, order accuracy, smart selling, payment handling, bagging communication, and the final farewell. Verify food quality for fries, sandwiches, tacos, and desserts, alongside cook, stage, and hold times for fryer and grill. Check equipment temperatures, oil condition, build-to charts, and ingredient discard practices. Confirm team deployment, training completion in Jenius, POP accuracy, and PIC shift leadership. Capture order-to-delivery times and notes for continuous improvement.
by Sandra Daniel, from the Community
Downloads: 10+
Get
Template
JITB W1 System and Test Events Observation Checklist
Use this observation checklist to assess guest service, drive thru experience, and payment accuracy. Verify product builds, freshness, holding temperatures, and equipment settings. Review operations excellence, build to charts, precooking, oil quality, and food safety practices. Evaluate shift leadership, team deployment, training completion in Jenius, and compliance with current POP. Capture order to delivery time and notes for continuous improvement.
by Vinodh Bahuleyan, from the Community
Downloads: 60+
Get

JITB W3 System and Test Events Observation Checklist

This JITB W3 System and Test Events observation checklist helps restaurant teams assess guest service, product execution, and operational excellence in a quick service environment. Review drive thru greetings and order accuracy, food quality for fries, tacos, shakes, sourdough items, and fish sandwiches, and confirm speed of service targets. Verify proper seasoning, toasting, holding temperatures, and equipment settings. Check build to charts, precooking practices, oil quality, and discard procedures. Evaluate shift leadership, training completion, deployment, and point of purchase compliance.

by Daniel Myhren, from the Community

30+

Get

Template

JITB - W3 System & Test Events - Observation Checklist

This JITB W3 System and Test Events Observation Checklist helps restaurants evaluate drive-thru and counter service against QSR standards. It covers guest greeting, order taking, order accuracy, payment and receipt handling, bag communication, and farewells. Product checks include fries, Nacho Tiny Tacos, sourdough patty melts, fish sandwiches, and shakes. Timing and speed are tracked via Order to Delivery metrics. Operations excellence items review seasoning coverage, toasting quality, holding temperatures and racks, oil condition, build-to charts, precooking, zero items and stop-and-drop, and ingredient discard at hold-time expiry. Shift management items verify PIC leadership, travel path use, current POP, team deployment, and completion of Jenius training.

by Rebeca Mancillas, from the Community

10+

Get

Template

JITB W2 System and Test Events Observation Checklist

This JITB W2 System and Test Events Observation Checklist helps restaurant leaders assess guest service, drive-thru performance, product quality, and speed of service during system and test events. Evaluate greetings, order accuracy, smart selling, payment handling, bagging communication, and the final farewell. Verify food quality for fries, sandwiches, tacos, and desserts, alongside cook, stage, and hold times for fryer and grill. Check equipment temperatures, oil condition, build-to charts, and ingredient discard practices. Confirm team deployment, training completion in Jenius, POP accuracy, and PIC shift leadership. Capture order-to-delivery times and notes for continuous improvement.

by Sandra Daniel, from the Community

10+

Get

Template

JITB W1 System and Test Events Observation Checklist

Use this observation checklist to assess guest service, drive thru experience, and payment accuracy. Verify product builds, freshness, holding temperatures, and equipment settings. Review operations excellence, build to charts, precooking, oil quality, and food safety practices. Evaluate shift leadership, team deployment, training completion in Jenius, and compliance with current POP. Capture order to delivery time and notes for continuous improvement.

by Vinodh Bahuleyan, from the Community

60+

Get

JITB W3 System & Test Events Observation Checklist

About author

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