JITB W2 System and Test Events Observation Checklist
by Sandra Daniel, from the Community
This JITB W2 System and Test Events Observation Checklist helps restaurant leaders assess guest service, drive-thru performance, product quality, and speed of service during system and test events. Evaluate greetings, order accuracy, smart selling, payment handling, bagging communication, and the final farewell. Verify food quality for fries, sandwiches, tacos, and desserts, alongside cook, stage, and hold times for fryer and grill. Check equipment temperatures, oil condition, build-to charts, and ingredient discard practices. Confirm team deployment, training completion in Jenius, POP accuracy, and PIC shift leadership. Capture order-to-delivery times and notes for continuous improvement.
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