JITB W4 System and Test Events Observation Checklist
by Rebeca Mancillas, from the Community
This JITB W4 observation checklist supports quick service restaurant operations by guiding evaluations of guest service, product quality, speed, and compliance. It covers drive thru mystery shop behaviors, assembly and fryer job aids, standards for fries and popcorn chicken, and verification of system and test events. Record order to delivery times, review operations excellence including holding cabinet settings, build to charts, precooking, hold time management, oil quality, and equipment condition. Assess shift management, team deployment, training completion in Jenius, and current point of purchase materials. Use findings to recognize performance and initiate corrective actions.
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