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SafetyCulture
Course

How to create loyal customers - Mr Yum

12 Lessons
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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention
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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

Within this four part learning series you'll discover the tools you need to create high value, loyal locals. You'll dive into key marketing strategies such as social media and email marketing, the value of a loyalty program and more. This is the perfect program for any member of your hospitality business - whether it be casual bar staff or senior venue managers. Get started today and learn how you too can create high value customers!

The full course includes

  1. 📩 Creating a strong brand identity
  2. 🗣️ The basics of social media marketing
  3. 🎙️ The power of PR
  4. 🙂 Create a memorable customer experience
  5. 💬 How to create brand advocates
  6. 💰 Increase average order value
  7. 📊 Personalisation and incentives
  8. 🔄 Loyalty & rewards
  9. 🤼 Who are your customers?
  10. 📦 What is a CRM?
  11. 💬 How you can use a CRM to drive repeat visits
  12. 🚀 About Mr Yum

About author

Mr Yum is on a mission to support hospitality & entertainment with world-class products. We’re here to help you serve up an unforgettable customer experience that increases efficiencies and grows your business.