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With SafetyCulture you can
Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention
Description
The guest experience makes or breaks your reputation which is why organisations must be well-prepared for the accommodation of guests in various circumstances. This Guest Experience course aims to enlighten learners with information about how to conduct great guest experiences, how to personalise their experience, providing consistent service and how to appropriately manage issues that may arise. The 4-part course is guaranteed to provide learners with skills needed to serve customers in the best way possible.
The full course includes
- Service with Consistency
- Great Guest Experiences
- Personalize the Guest Experience
- Managing Issues
- Final Assessment
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.
