Template

HOD Property Inspection Checklist

by Chamath Ratnayake, from the Community

This HOD property inspection checklist supports hotel and serviced apartment teams in auditing front office, security, and housekeeping operations. Capture property ID and location, verify key tracking, staff on duty, and unit and room counts, review telephone lists and weekly wifi and telephone tests, confirm mock up room, operating supplies and equipment storage, reception grooming and setup, and readiness of laptops, internet, printers, telephones, tablets, and duty mobile. Use it to standardize daily checks, document findings, and resolve issues quickly.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Manager on Duty Report Checklist
Use this hotel Manager on Duty report checklist to assess service quality, cleanliness, and operational readiness across the property. The template guides daily checks for front of house standards, guest key disinfection, mobile check in, and critical phone tests for reservations, front desk, room service, and emergency lines. Verify core systems such as Opera, key control, Micros, and internet connectivity, and review finance tasks including cash counts and service recovery. Inspect staff grooming, locker rooms, and canteen, and confirm engineering utilities and plant rooms are secure and functioning. Audit housekeeping, laundry equipment, amenities, banquet areas, food and beverage outlets, kitchen hygiene and temperatures, and security patrols. Review recreation facilities and external grounds, track house status and incidents, capture photos, and sign off to complete the shift.
by Djillali ZIGHEM, from the Community
Downloads: 0
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Template
Manager On Duty Report for Towers
This Manager On Duty Report template helps hotel leaders document daily operations and handovers. Capture lobby and public area checks, front office presence and colleague grooming, telephone answering performance, and guest arrival experience. Inspect colleague lockers and complete detailed room inspections covering cleanliness, furnishings, supplies, minibar, safety signage, and equipment. Review food and beverage outlets for ambiance, service, presentation, and hygiene, with space for photos and reasons. Assess kitchen and stewarding areas for cleanliness, safety, first aid, and compliance. Record guest feedback, note actions and recommendations, and verify safety and security items including control room status. Use this checklist to streamline communication between shifts and maintain service quality across the property.
by Abdulaziz Aljafri, from the Community
Downloads: 10+
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Template
Hotel Manager On Duty Report
This Manager On Duty Report for hotels helps supervisors conduct end-to-end operational checks across the property. It covers lobby and public area walkthroughs, front office presence and grooming, telephone responsiveness, guest meet-and-assist feedback, colleagues’ locker inspections, detailed guest room checks, and food and beverage outlet reviews. It also includes kitchen hygiene and safety standards, and security control room verification. Use it to document issues, note general comments and recommendations, and support a smooth shift handover while maintaining brand standards and guest satisfaction.
by Abdulaziz Aljafri, from the Community
Downloads: 10+
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Template
Manager On Duty Report - Hotel 28
Use this manager on duty report template to supervise hotel operations across each shift. Capture occupancy, arrival and departure numbers, and key contacts for front office, engineering, food and beverage, and security. Conduct tours of the lobby and public areas, monitor telephone answering, check colleague grooming and back areas, and document guest feedback. Inspect rooms for cleanliness, maintenance, supplies, linen and upholstery, signage, lighting, and safety items. Review restaurant ambiance, service, buffet presentation, colleague standards, colleagues restaurant, and kitchen hygiene. Record safety and security checks, control room status, and add general comments and recommendations for handover.
by Elnabigha Saad, from the Community
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HOD Property Inspection Checklist

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