This Manager On Duty Report template helps hotel leaders document daily operations and handovers. Capture lobby and public area checks, front office presence and colleague grooming, telephone answering performance, and guest arrival experience. Inspect colleague lockers and complete detailed room inspections covering cleanliness, furnishings, supplies, minibar, safety signage, and equipment. Review food and beverage outlets for ambiance, service, presentation, and hygiene, with space for photos and reasons. Assess kitchen and stewarding areas for cleanliness, safety, first aid, and compliance. Record guest feedback, note actions and recommendations, and verify safety and security items including control room status. Use this checklist to streamline communication between shifts and maintain service quality across the property.
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