This FV1 observation of the rush checklist helps quick service restaurant teams assess performance during peak times. Review product controls such as temperatures, items left at room temperature, and use of scales. Check pizzas, sides, and end bake temperatures for pasta or wings. Measure service standards including greeting within 9 seconds, load time of 4.00 or below, average delivery time of 25.00 or below, and percentage of singles. Inspect image standards like entry, lobby, walk-in, vehicles, uniforms, and store cleanliness. Evaluate team coaching, atmosphere, music volume and suitability, and leadership.
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