FTG Bar and Lounge Service Standards Checklist
by I Kadek Supadma, from the Community
This FTG Bar and Lounge checklist helps venues assess and improve front-of-house service in a bar or lounge setting. It covers guest acknowledgment, staff professionalism and etiquette, speed of first and follow up drinks, order accuracy, wine by the glass standards, tasting offers, beverage presentation and glassware quality, portion consistency, cocktail balance and garnishing, snack quality, napkins and coasters, tabletop and bar cleanliness, menu condition and variety including non alcoholic options, seating comfort, air quality and temperature, background music suitability, and the neatness of the bar and service stations. It also addresses billing that is discreet and accurate, as well as overall ambiance and notable elements that elevate the guest experience.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.