FTG Bar and Lounge Service Standards Checklist

This FTG Bar and Lounge checklist helps venues assess and improve front-of-house service in a bar or lounge setting. It covers guest acknowledgment, staff professionalism and etiquette, speed of first and follow up drinks, order accuracy, wine by the glass standards, tasting offers, beverage presentation and glassware quality, portion consistency, cocktail balance and garnishing, snack quality, napkins and coasters, tabletop and bar cleanliness, menu condition and variety including non alcoholic options, seating comfort, air quality and temperature, background music suitability, and the neatness of the bar and service stations. It also addresses billing that is discreet and accurate, as well as overall ambiance and notable elements that elevate the guest experience.