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Forbes Internal Audit - Public Areas

by Evgeniya Kryukova, from the Community

Downloads: 10+
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This Forbes-style internal audit checklist helps hospitality teams evaluate hotel public areas against five-star standards. It covers guest-facing service behaviors, communication etiquette, uniform presentation, and professional conduct. Physical environment criteria include design quality, cleanliness, maintenance, landscaping, seating comfort and privacy, reliable public Wi-Fi, and transportation vehicle condition. The checklist also emphasizes swift issue resolution, cross-department communication, strong security presence, and consistent delivery of gracious, personalized service to elevate guest experience.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.