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Forbes Arrival Service Internal Audit Checklist

by Evgeniya Kryukova, from the Community

Downloads: 10+
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Use this Forbes-based internal audit for hotel arrival service to evaluate staff professionalism and guest experience from curbside to check-in. The checklist covers greeting within 30 seconds, luggage assistance and security, communication tone and eye contact, accurate reservation confirmation, registration completed within five minutes, offers of escort to the room, timely luggage delivery, helpful orientation, and thoughtful alternatives when rooms are not ready. Designed for luxury standards and cross-department coordination.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.