Skip to content
SafetyCulture
Template

Forbes Internal Audit Arrival Service Checklist

by Ana Yerzhanova, from the Community

Downloads: 10+
Get this template

Evaluate guest arrival service against Forbes style standards. This checklist covers curbside greeting, professional communication, immediate luggage assistance, escort to registration, accurate and efficient check in within five minutes, confirmation of special requests, and secure luggage delivery to the room within 10 minutes. It includes expectations for staff appearance, posture, eye contact, personalization, anticipatory service, and cross departmental communication, plus helpful orientation to the hotel and room features. Use it to audit front office and bell services for a consistent five star arrival.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.