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Fast Assessment 2020 - QSR Operations Audit

by Randy Robertson, from the Community

The Fast Assessment 2020 checklist helps Quick Service Restaurants evaluate guest greeting and order confirmation at the drive-thru, speed of service under five minutes, and overall cleanliness across parking lots, menu boards, exteriors, and restrooms. It includes HACCP food safety checks, equipment readiness for grills, fryers, and headsets, staffing and scheduling, build-to charts, continuous cooking, floor communication, and leadership to spot bottlenecks and improve operations.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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FAST Form: Quick-Service Operations Checklist
Use this FAST Form to evaluate quick-service restaurant operations and improve speed, accuracy, quality, and staffing. The checklist covers PIC leadership, workstation planning, headset use, drive-thru backup, floor direction, cash handling, drink handoff, sense of urgency, and hourly speed tracking. It also reviews stocking for rush hours, breaks, grill, fryer, and guest-service bottlenecks; order repetition, bagging, and labeling; staging systems, hold times, oil and bread quality, bacon procedures, and sandwich assembly. Capture staffing gaps, scheduling, and productivity by station.
by Erick Rodriguez, from the Community
Downloads: 10+
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Template
JIB Drive-Thru Quick Self Assessment
This JIB Quick Self Assessment helps quick service restaurants evaluate drive-thru performance from order board to handoff. Observe greetings at the speaker, order confirmation screen use, and menu board functionality. Time order-to-delivery and window interactions, verify order accuracy, receipts, condiments, and special requests. Review pre-rush readiness, workstation planners, build-to charts, and correct deployment. Assess staffing levels, team certification, and the Person in Charge’s leadership, coaching, and urgency. Summarize bottlenecks and create an action plan to improve speed, quality, and guest experience.
by lucy wilcox, from the Community
Downloads: 20+
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Template
JIB Quick Self Assessment for Drive-Thru Speed
This quick self assessment template helps restaurant teams evaluate drive-thru performance across greeting, order confirmation, window interactions, order-to-delivery timing, and accuracy. Use it to time multiple cars, verify headset and menu board function, review staffing and workstation readiness, and observe PIC leadership. Capture window and OTD times, verify condiments, receipts, and special requests, identify bottlenecks, and summarize rush readiness and build-to execution. Finish with an action plan, training needs, and a follow-up schedule to improve speed, quality, and guest satisfaction.
by Moeez Khan, from the Community
Downloads: 20+
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Template
Jackiana Scheduling Visit Checklist
This scheduling visit checklist helps district managers and restaurant managers assess guest service and operations in quick service restaurants. It covers drive thru greeting, order accuracy, upselling, receipt handling, condiment offers, and speed of service. Inspect exterior, dining room, restrooms, and back of house cleanliness and equipment. Review the five systems, prep levels, build to charts, food safety logs, and staffing. Analyze Sales by Hour and SOS by daypart, adjust schedules, and track follow up actions.
by Jerrianne Newcomb, from the Community
Downloads: 10+
Get

FAST Form: Quick-Service Operations Checklist

Use this FAST Form to evaluate quick-service restaurant operations and improve speed, accuracy, quality, and staffing. The checklist covers PIC leadership, workstation planning, headset use, drive-thru backup, floor direction, cash handling, drink handoff, sense of urgency, and hourly speed tracking. It also reviews stocking for rush hours, breaks, grill, fryer, and guest-service bottlenecks; order repetition, bagging, and labeling; staging systems, hold times, oil and bread quality, bacon procedures, and sandwich assembly. Capture staffing gaps, scheduling, and productivity by station.

by Erick Rodriguez, from the Community

10+

Get

Template

JIB Drive-Thru Quick Self Assessment

This JIB Quick Self Assessment helps quick service restaurants evaluate drive-thru performance from order board to handoff. Observe greetings at the speaker, order confirmation screen use, and menu board functionality. Time order-to-delivery and window interactions, verify order accuracy, receipts, condiments, and special requests. Review pre-rush readiness, workstation planners, build-to charts, and correct deployment. Assess staffing levels, team certification, and the Person in Charge’s leadership, coaching, and urgency. Summarize bottlenecks and create an action plan to improve speed, quality, and guest experience.

by lucy wilcox, from the Community

20+

Get

Template

JIB Quick Self Assessment for Drive-Thru Speed

This quick self assessment template helps restaurant teams evaluate drive-thru performance across greeting, order confirmation, window interactions, order-to-delivery timing, and accuracy. Use it to time multiple cars, verify headset and menu board function, review staffing and workstation readiness, and observe PIC leadership. Capture window and OTD times, verify condiments, receipts, and special requests, identify bottlenecks, and summarize rush readiness and build-to execution. Finish with an action plan, training needs, and a follow-up schedule to improve speed, quality, and guest satisfaction.

by Moeez Khan, from the Community

20+

Get

Template

Jackiana Scheduling Visit Checklist

This scheduling visit checklist helps district managers and restaurant managers assess guest service and operations in quick service restaurants. It covers drive thru greeting, order accuracy, upselling, receipt handling, condiment offers, and speed of service. Inspect exterior, dining room, restrooms, and back of house cleanliness and equipment. Review the five systems, prep levels, build to charts, food safety logs, and staffing. Analyze Sales by Hour and SOS by daypart, adjust schedules, and track follow up actions.

by Jerrianne Newcomb, from the Community

10+

Get

Fast Assessment 2020 - QSR Operations Audit

About author

You might also like

FAST Form: Quick-Service Operations Checklist

JIB Drive-Thru Quick Self Assessment

JIB Quick Self Assessment for Drive-Thru Speed

Jackiana Scheduling Visit Checklist

You might also like

FAST Form: Quick-Service Operations Checklist

JIB Drive-Thru Quick Self Assessment

JIB Quick Self Assessment for Drive-Thru Speed

Jackiana Scheduling Visit Checklist