Template

Escudo Audit Service Checklist

10+

Use this Escudo Audit test service checklist to evaluate front-of-house performance in casual dining. It covers dress code compliance, friendly greetings and farewells, first-time guest checks, cashier responsiveness to feedback, suggestive selling of sides and beverages, order confirmation, timely delivery within 14 minutes, and proactive table service. The checklist prompts quality checks within 2 minutes or 2 bites, table maintenance and pre-bussing, receipt offers, and accurate takeout packaging reviews. It verifies promo materials are current, condiment stands are stocked, and staff knowledge of menu items and Peri-Peri. It also includes kid-friendly service steps, teamwork in running food, and training on phone etiquette and phone orders.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

Template

Food and Beverage Service Audit

This Food and Beverage Service Audit checklist helps restaurant and hotel teams evaluate end to end service quality. It covers greeting and welcome, menu knowledge, beverage recommendations, order taking and repeats, delivery timing, table marking and maintenance, accuracy of food and drinks, and quality checks after two minutes or two bites. It also assesses dessert and coffee service, pre bussing, and check presentation, ensuring a consistent, friendly experience. Use it to coach staff, standardize service steps, and monitor guest satisfaction across shifts and outlets.

by Tracy Grady, from the Community

20+

Get

Template

Restaurant Service Role Audit Check

This restaurant service role audit checklist helps evaluate front-of-house and back-of-house performance across the guest journey. Assess staff grooming and behavior, welcoming and farewells, proactive service, tray and delivery standards, food presentation and utensil cleanliness, and special steps such as flaming fish and table-side service. Review lobby service, order verification and timing, docket handling, route checks, table resets within one minute thirty seconds, and customer interactions. Evaluate cashier etiquette, payment handling, phone response within three rings, membership and promotion upsell, and feedback collection. Confirm hosting readiness, queue and reservation management, Inline system use, seating guidance, and recommendations. Inspect lobby atmosphere, cleanliness, music volume, mask use, pest control, floor condition, ventilation, and supervisor presence.

by Trainingtanyu Trainingtanyu, from the Community

Get

Template

Life Cycle Audit - Full Service Restaurant

Use this full service restaurant life cycle audit to evaluate guest experience from greeting to payment and table turn. The checklist covers door and table greet times, non alcoholic and alcoholic beverage delivery windows, entering orders in Aloha or TOAST at the table, correct use of point of axis food delivery, and food ticket timing for apps, breakfast, lunch, dinner, and dessert. It includes a 2 minute server check back, guest check delivery and pickup expectations, receipt return time, handheld payment use, and standards for pre bussing and bussing within 2 minutes. It also prompts manager table touches and checks that bus carts, brooms, and dust pans are stored out of guest view.

by James Hutton, from the Community

Get

Template

Dennys Philippines Service Excellence Audit

This Service Excellence Audit for Dennys Philippines helps restaurant teams evaluate the full guest journey and front of house standards. It covers warm welcome and seating, menu navigation and suggestive selling, order taking and POS accuracy, service timing for beverages, appetizers, mains and desserts, and proper sequence of service. The checklist prompts check backs, beverage refills, pre bussing and table maintenance, and clear billing and payment procedures. Manager on duty engagement, table visits, issue resolution and supervision are reviewed. It also audits training updates, use of forms and tools, uniform and grooming standards for front and back of house, equipment readiness, table and bar setup, sanitation tools and color coding, and required non negotiables to keep operations consistent and guest focused.

by AR Reyes, from the Community

20+

Get

Template

Service Audit Checklist

This service audit checklist helps hospitality teams assess and improve guest experience and operations across the venue. It covers lobby greetings, phone etiquette, uniform and engagement standards, bar techniques and recipes, wine handling, cleanliness, and stock control. Dining room steps of service include menu tours, suggestive selling, timing of drinks and food, table marking, and payment. Back of house items address prep areas, storage, equipment condition, sanitation logs, chemical labeling, and safety. Additional sections review beverage stations, breakrooms, course areas, and management duties such as preshifts, scheduling, compliance, music and lighting, and checklist follow up.

by January Welch, from the Community

Get

Template

Life Cycle Audit for Counter Service

This counter service life cycle audit template helps hospitality teams review front of house performance from greeting to order accuracy and timely food preparation. It also checks table bussing within target time, overall speed of service across breakfast and lunch, and manager presence on the floor. Use it to standardize service checks, identify gaps, and drive consistent guest satisfaction across shifts and locations. Adapt questions to match your menu, service model, and local requirements.

by James Hutton, from the Community

Get

Escudo Audit Service Checklist

About author

You might also like

Food and Beverage Service Audit

Restaurant Service Role Audit Check

Life Cycle Audit - Full Service Restaurant

Dennys Philippines Service Excellence Audit

Service Audit Checklist

Life Cycle Audit for Counter Service

You might also like

Food and Beverage Service Audit

Restaurant Service Role Audit Check

Life Cycle Audit - Full Service Restaurant

Dennys Philippines Service Excellence Audit

Service Audit Checklist

Life Cycle Audit for Counter Service