Life Cycle Audit - Full Service Restaurant

Use this full service restaurant life cycle audit to evaluate guest experience from greeting to payment and table turn. The checklist covers door and table greet times, non alcoholic and alcoholic beverage delivery windows, entering orders in Aloha or TOAST at the table, correct use of point of axis food delivery, and food ticket timing for apps, breakfast, lunch, dinner, and dessert. It includes a 2 minute server check back, guest check delivery and pickup expectations, receipt return time, handheld payment use, and standards for pre bussing and bussing within 2 minutes. It also prompts manager table touches and checks that bus carts, brooms, and dust pans are stored out of guest view.