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Hotel Duty Checklist

by Andika Janu, from the Community

This hotel duty checklist is designed for daily operations at Aston Banua Banjarmasin. It streamlines shift routines across front office, housekeeping, F&B service and kitchen, engineering, security, and back-of-house. Sections include area inspections, room checklists, guest contacts and complaints, MICE and VIP handling, safety and hazard analysis, and hotel statistics such as occupancy, revenue, and room forecasts. Use it to guide tasks, track progress, and ensure consistent service quality and compliance.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

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APAC Manager on Duty Hotel Operations Checklist

Use this Manager on Duty hotel operations checklist for APAC properties to standardize shift handovers, VIP preparation, lobby and public area checks, guest room inspections, outlet service, gym and pool upkeep, meeting room readiness, back of house hygiene, and security routines. Includes tasks for occupancy and VIP tracking, mobile check in readiness, internet speed verification, amenity setup, floor walks, and defect reporting to engineering. Support consistent guest experience and safety by scheduling morning and afternoon rounds and coordinating with front office, housekeeping, in room dining, loss prevention, and facilities.

by Butsakorn Tankun, from the Community

10+

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Hotel Manager on Duty Checklist

This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.

by Dicky Leung, from the Community

100+

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HHQSI Hotel Operations Checklist

This hotel operations checklist supports Managers on Duty with a structured, daily program across the property. It covers shift handover, service recovery, occupancy and VIP monitoring, front office tasks, housekeeping checks, lobby standards, executive lounge engagement, gym and pool readiness, meeting room and signage verification, restaurant and outlet service, and comprehensive back-of-house inspections. Items prompt cleanliness, safety, engineering defect reporting, internet checks, and guest experience audits, helping teams uphold brand standards and ensure smooth operations throughout each shift.

by Sheraton Hua Hin Resort and Spa, from the Community

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Hotel Operations Manager on Duty Checklist

This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.

by Sheraton Hua Hin Pranburi Villa, from the Community

10+

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MOD Checklist Manager on Duty Report

Manage hotel operations with this Manager on Duty MOD checklist and ED10 report. It covers start of shift announcements, operating department briefings, front office and housekeeping reviews, occupancy and VIP updates, room and public area inspections, lobby service checks, gym and pool standards, meeting room readiness, restaurant and outlet audits, back of house cleanliness, loss prevention updates, and shift handover. Use it to standardize daily service quality, guest engagement, and operational follow through.

by R P, from the Community

30+

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Hotel Manager on Duty (MOD) Checklist

This Manager on Duty (MOD) checklist helps hotel supervisors run consistent shift inspections across front office, housekeeping, lobby, kids club, gym and pool, meeting rooms, restaurants, kitchens, and back of house. It covers guest welcome and farewell, service recovery, VIP readiness, safety checks, cleanliness, internet and music status, security coordination, and end‑of‑shift handover, providing a clear, auditable framework for daily hotel operations.

by James Sitohang, from the Community

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