HHQSI Hotel Operations Checklist

This hotel operations checklist supports Managers on Duty with a structured, daily program across the property. It covers shift handover, service recovery, occupancy and VIP monitoring, front office tasks, housekeeping checks, lobby standards, executive lounge engagement, gym and pool readiness, meeting room and signage verification, restaurant and outlet service, and comprehensive back-of-house inspections. Items prompt cleanliness, safety, engineering defect reporting, internet checks, and guest experience audits, helping teams uphold brand standards and ensure smooth operations throughout each shift.