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HHQPS Hotel Operations Checklist

by Sheraton Hua Hin Pranburi Villa, from the Community

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This HHQPS hotel operations checklist supports Managers on Duty with a comprehensive routine across the property. It covers shift handover, review of MOD reports, occupancy and VIP planning, mobile check in readiness, room assignments and inspections, and coordination of Elite and VIP amenities. It includes lobby standards, executive lounge engagement, fitness center and pool checks, meeting room readiness, restaurant and outlet service checks, and public area restroom cleanliness. Back of house items include hallways, lighting, laundry, loading dock, loss prevention updates, associate facilities, and lift cleanliness, concluding with a structured shift handover.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.