Template

MOD Checklist Manager on Duty Report

by R P, from the Community

30+

Manage hotel operations with this Manager on Duty MOD checklist and ED10 report. It covers start of shift announcements, operating department briefings, front office and housekeeping reviews, occupancy and VIP updates, room and public area inspections, lobby service checks, gym and pool standards, meeting room readiness, restaurant and outlet audits, back of house cleanliness, loss prevention updates, and shift handover. Use it to standardize daily service quality, guest engagement, and operational follow through.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Operations Manager on Duty Checklist
This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.
by Sheraton Hua Hin Pranburi Villa, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty MOD Report Checklist
Use this Manager on Duty report to run consistent hotel operations each shift. The template guides MODs through handover, pre arrival reviews, occupancy and VIP updates, front office and housekeeping coordination, lobby standards, executive lounge engagement, and gym and pool checks. It includes walkthroughs for meeting rooms, restaurants, and back of house areas, plus loss prevention and engineering defect follow ups. A detailed guest room inspection section covers security, minibar, amenities, bedding, bathroom fixtures, cleanliness, and overall room condition.
by 280792 Yuliasari, from the Community
Downloads: 0
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Template
Hotel Manager on Duty Operations Checklist 2017
Use this hotel manager on duty checklist to run consistent, guest-focused operations across the property. Cover shift handover, VIP arrivals, lobby standards, front office and housekeeping coordination, room inspections, executive lounge engagement, gym and pool checks, meeting room readiness, restaurant service, loss prevention updates, back-of-house cleanliness, and end-of-shift reporting. Ideal for daily audits and service recovery, created by W Taipei and ready to adapt to your brand.
by ricardo esau, from the Community
Downloads: 0
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Template
Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Hotel Operations Manager on Duty Checklist

This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.

by Sheraton Hua Hin Pranburi Villa, from the Community

10+

Get

Template

Hotel Manager on Duty MOD Report Checklist

Use this Manager on Duty report to run consistent hotel operations each shift. The template guides MODs through handover, pre arrival reviews, occupancy and VIP updates, front office and housekeeping coordination, lobby standards, executive lounge engagement, and gym and pool checks. It includes walkthroughs for meeting rooms, restaurants, and back of house areas, plus loss prevention and engineering defect follow ups. A detailed guest room inspection section covers security, minibar, amenities, bedding, bathroom fixtures, cleanliness, and overall room condition.

by 280792 Yuliasari, from the Community

Get

Template

Hotel Manager on Duty Operations Checklist 2017

Use this hotel manager on duty checklist to run consistent, guest-focused operations across the property. Cover shift handover, VIP arrivals, lobby standards, front office and housekeeping coordination, room inspections, executive lounge engagement, gym and pool checks, meeting room readiness, restaurant service, loss prevention updates, back-of-house cleanliness, and end-of-shift reporting. Ideal for daily audits and service recovery, created by W Taipei and ready to adapt to your brand.

by ricardo esau, from the Community

Get

Template

Hotel MOD Operations Checklist

Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.

by Karlo Evangelista, from the Community

10+

Get

MOD Checklist Manager on Duty Report

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