This DM visit checklist helps district managers evaluate quick service restaurant performance across operations, guest experience, and compliance. Assess sales trends, drive-thru scripting, point-of-purchase and menu accuracy, lobby cleanliness, beverage station upkeep, lighting, uniforms, and food safety logs. Verify TPHC and food safety timers, product holding practices, equipment issues tracked in FMX, tablet use for training and onboarding, ServSafe posting, labor vs forecast, food cost, cash handling, and internal communications. Includes a SMART goals action plan and weekly assignments for cleaning, organization, and maintenance.
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