This DM Structured Visit checklist is designed for district and restaurant managers to evaluate quick-service restaurant performance. It covers guest service behaviors at front counter and drive-thru, exterior and dining room cleanliness, restroom standards, and maintenance needs. Food safety and HACCP practices are assessed, including handwashing, temperature control, cross-contamination prevention, equipment sanitation, and thermometer calibration. The checklist reviews food quality across grill, fryers, and prep, as well as BOH cleanliness and storage. Safety and security controls, staffing, scheduling, training, and company program compliance are also included to drive consistent operations and brand standards.
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