This DM Routine Visitation checklist helps district managers evaluate restaurant operations during routine or follow-up visits. Assess guest experience at the drive-thru and front counter, exterior cleanliness and signage, dining room ambiance and maintenance, and restroom standards. Verify HACCP completion, thermometer availability and calibration, critical cooking and holding temps, grill and fryer procedures, handwashing, and cross-contamination controls. Review food quality in grill, fryers, and prep; dating, rotation, defrosting, and product availability. Inspect back-of-house cleanliness, storage, pest risks, and repair needs. Confirm staffing levels, build-to and prep lists, communication boards, schedules, health inspection follow-ups, equipment maintenance, oil calendars, and job aids. Document focus areas and action plans with signatures.
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