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Guest Experience Review Checklist

by Guadalupe Arroyo, from the Community

Downloads: 10+

Use this guest experience review checklist to evaluate restaurant exteriors, dining rooms, and back-of-house conditions. Verify signage, lighting, cleanliness, restrooms, and ambiance. Assess food quality standards including fry and grill temps, holding procedures, staging times, and prep readiness. Review uniforms, front counter and drive-thru service, and training and certification for staff. Standardize inspections across locations to improve consistency and guest satisfaction.

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About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.