Use this Guest Experience Review checklist to assess quick service restaurant standards across exterior areas, dining room, restrooms, and back-of-house. Verify cleaning, signage, POP, lighting, and repairs; review grill, fryer, toasters, holding units, and refrigeration programming and condition. Check food prep, sauce labeling, bread toasting, and temperatures. Confirm uniforms, training certifications, shift leadership, job aids, and iPad availability. Evaluate drive-thru, speed of service, front counter organization, and overall compliance.
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