This DLR Shop Opportunity Form helps evaluate quick service restaurant performance across key service standards. Assess drive thru speed, order accuracy, upselling, staff friendliness, uniforms, and overall cleanliness. Verify food and beverage temperatures, condiments, receipts, and closing courtesy. Record shop date, shift details, and staff on duty including manager, carhop, switchboard operator, and cooks. Capture comments, create an action plan for any failed items, and collect required signatures to ensure accountability and continuous improvement.
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