Assess QSR performance with this DLR Shop Opportunity Form for 2022. Capture site details, shift information, and scores while reviewing drive-thru and dine-in service. Evaluate cleanliness, greeting speed, order repeat and cost, suggestive selling, delivery times, staff appearance, receipts, order accuracy, food and beverage temperature and taste, condiment availability, napkins and mints, and closing courtesy. Add manager comments and an action plan for any failed items. Includes signature fields for partner, manager on duty, carhop, switchboard operator, and cook.
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