Template

Dinner Shift Checklist for Restaurants

by Kristi Taggart, from the Community

10+

Use this dinner shift checklist to run a smooth quick service restaurant service. Verify drive thru targets and speed, correct uniforms, COVID procedures, safe glove use and cooking temperatures, fry quality and hold times, neat sandwich assembly, lobby and restroom cleanliness, friendly greetings and service steps, delivery order accuracy and packaging, working exterior lighting, manager travel paths every 30 minutes, and timely pre close tasks. Customize to your store standards.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
JITB Drive-Thru Observations Checklist
This JITB Drive-Thru Observations checklist helps quick service restaurant teams assess end-to-end drive-thru performance. Review exterior cleanliness, menu and preview boards, lighting, and lane conditions. Audit guest experience at order points, including greeting speed, hold times, suggestive selling, order confirmation, and service etiquette. Verify team presentation and uniforms. Check order accuracy, sides and condiments, packaging, temperatures, and receipt issuance. Capture total time at window and overall drive-thru time targets, with space to note items ordered, variances, and corrective actions. Ideal for shift leads and auditors to standardize observations and improve speed, accuracy, and guest satisfaction.
by Jennifer Rogers, from the Community
Downloads: 10+
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JITB FY21 Observation Checklist for Drive Thru
This JITB observation checklist helps assess quick service restaurant performance across drive thru experience, food quality, and operations. Review greetings, order taking, order accuracy, packaging, and final thank you. Confirm correct assembly and packaging for featured items, hot and fresh fries, and edge to edge sauce coverage. Check cooking and holding procedures for fryer and grill, equipment temperatures, oil quality, build to charts, precooking, discard times, and Stop and Drop practices. Verify shift leadership, POP condition, and team training completion in the learning platform. Use it to monitor speed targets and on time drive thru performance.
by Vinodh Bahuleyan, from the Community
Downloads: 60+
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Template
RCGC BSA Dinner Service Inspection Checklist
Use this restaurant dinner service inspection checklist to evaluate host and server behavior, guest greetings, posture, grooming, and closing. Review ambiance, menu standards, and signature items. Verify beverage service for cold drinks, beer, coffee, hot tea, and iced tea with correct accompaniments and presentation. Confirm timely and accurate check presentation. Assess anticipation of guest needs, use of guest names, and on stage professionalism. Ideal for auditing dinner service quality and ensuring consistent food safety and brand standards.
by Marius Lazar, from the Community
Downloads: 20+
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Brand Standards Assessment Checklist 2020
This brand standards assessment checklist helps restaurants evaluate the full guest experience and operational quality. It covers drive thru performance including greeting, order accuracy, confirmation screens, service speed, and friendly farewells. Food quality checks include fry and protein temperatures, burger build, beverage standards, packaging, and order accuracy. Back of house quality reviews staging, holding temperatures, grill and fryer practices, oil quality, prep readiness, breads and saucing. Dining room criteria include greeting times, total service time, guest focus, uniforms, cleanliness, ambiance, and kitchen visibility. Exterior standards assess signage, lighting, building condition, windows, parking lot, sidewalks, landscaping, menu boards, and drive thru lanes and service windows. Training systems verify certifications, leadership, staffing, workstation deployment, and current promotion readiness.
by Vinodh Bahuleyan, from the Community
Downloads: 20+
Get

JITB Drive-Thru Observations Checklist

This JITB Drive-Thru Observations checklist helps quick service restaurant teams assess end-to-end drive-thru performance. Review exterior cleanliness, menu and preview boards, lighting, and lane conditions. Audit guest experience at order points, including greeting speed, hold times, suggestive selling, order confirmation, and service etiquette. Verify team presentation and uniforms. Check order accuracy, sides and condiments, packaging, temperatures, and receipt issuance. Capture total time at window and overall drive-thru time targets, with space to note items ordered, variances, and corrective actions. Ideal for shift leads and auditors to standardize observations and improve speed, accuracy, and guest satisfaction.

by Jennifer Rogers, from the Community

10+

Get

Template

JITB FY21 Observation Checklist for Drive Thru

This JITB observation checklist helps assess quick service restaurant performance across drive thru experience, food quality, and operations. Review greetings, order taking, order accuracy, packaging, and final thank you. Confirm correct assembly and packaging for featured items, hot and fresh fries, and edge to edge sauce coverage. Check cooking and holding procedures for fryer and grill, equipment temperatures, oil quality, build to charts, precooking, discard times, and Stop and Drop practices. Verify shift leadership, POP condition, and team training completion in the learning platform. Use it to monitor speed targets and on time drive thru performance.

by Vinodh Bahuleyan, from the Community

60+

Get

Template

RCGC BSA Dinner Service Inspection Checklist

Use this restaurant dinner service inspection checklist to evaluate host and server behavior, guest greetings, posture, grooming, and closing. Review ambiance, menu standards, and signature items. Verify beverage service for cold drinks, beer, coffee, hot tea, and iced tea with correct accompaniments and presentation. Confirm timely and accurate check presentation. Assess anticipation of guest needs, use of guest names, and on stage professionalism. Ideal for auditing dinner service quality and ensuring consistent food safety and brand standards.

by Marius Lazar, from the Community

20+

Get

Template

Brand Standards Assessment Checklist 2020

This brand standards assessment checklist helps restaurants evaluate the full guest experience and operational quality. It covers drive thru performance including greeting, order accuracy, confirmation screens, service speed, and friendly farewells. Food quality checks include fry and protein temperatures, burger build, beverage standards, packaging, and order accuracy. Back of house quality reviews staging, holding temperatures, grill and fryer practices, oil quality, prep readiness, breads and saucing. Dining room criteria include greeting times, total service time, guest focus, uniforms, cleanliness, ambiance, and kitchen visibility. Exterior standards assess signage, lighting, building condition, windows, parking lot, sidewalks, landscaping, menu boards, and drive thru lanes and service windows. Training systems verify certifications, leadership, staffing, workstation deployment, and current promotion readiness.

by Vinodh Bahuleyan, from the Community

20+

Get

Dinner Shift Checklist for Restaurants

About author

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JITB Drive-Thru Observations Checklist

JITB FY21 Observation Checklist for Drive Thru

RCGC BSA Dinner Service Inspection Checklist

Brand Standards Assessment Checklist 2020

You might also like

JITB Drive-Thru Observations Checklist

JITB FY21 Observation Checklist for Drive Thru

RCGC BSA Dinner Service Inspection Checklist

Brand Standards Assessment Checklist 2020