Template

Del Taco Dine-In Guest Experience Shop Form

by Tiffiany Bourque, from the Community

Use this Del Taco dine-in shop form to evaluate guest experience and restaurant operations. Inspect exterior cleanliness, signage, and restrooms; verify menu boards and POP. Assess greeting, order taking, upselling, payment, and parting comments. Check dining room and condiment station cleanliness and team uniforms. Validate dine-in time, correct wrapping and labeling, proper bagging and tray cleanliness, order accuracy, food build and appearance, temperatures, and weights. Record an overall score.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Del Taco Drive-Thru Shop Form
This Del Taco drive-thru shop form is a mystery shop style checklist for evaluating restaurant exterior cleanliness, lighting, signage, menu boards, and marketing materials, as well as service behaviors at the speaker and window. It covers greeting time, friendliness, upselling, order confirmation, payment handling, order accuracy, packaging, and inclusion of condiments. It also verifies speed of service, food build and appearance, temperature and weight standards, and team uniform compliance to help improve guest experience and operational consistency.
by Tiffiany Bourque, from the Community
Downloads: 10+
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Template
2018 OSA Dine-In Operational Service Audit
Use this 2018 OSA Dine-In Operational Service Audit to assess dine-in operations across service, food quality and freshness, ambiance, cleanliness, and cash handling. The checklist covers greeting and attention, beverage and item upsell, order accuracy, product availability and temperature, associate uniform and hygiene, dining area and restroom cleanliness, and receipt accuracy. Record observations, select applicable issues, and rate overall satisfaction to identify improvements.
by Ann Cook, from the Community
Downloads: 10+
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Template
Restaurant Customer Experience Checklist
Use this 2018 CEV restaurant customer experience checklist to evaluate drive thru and dine in operations. Audit exterior and interior cleanliness, employee uniforms, staff friendliness and attentiveness, order repetition and verification, and equipment operation. Track line time and order end to present end time for drive thru, plus wait time and service time for dine in. Verify order completeness, condiments, and presentation, and assess food temperature and quality for sandwiches, fries or hash browns, drinks, sides, and desserts. This template helps managers and auditors identify issues, standardize service, and improve guest satisfaction across quick service restaurant locations.
by Mike Austin, from the Community
Downloads: 20+
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Template
Jack in the Box Guest Standards Audit
This Jack in the Box guest standards audit helps managers evaluate the full guest experience across drive-thru and dine-in. Review greeting and friendliness, food temperatures, burger and fry quality, order accuracy with receipts and condiments, and restroom cleanliness. Verify beverage quality and availability, team training and menu knowledge, uniform and grooming standards, and overall restaurant cleanliness. Confirm food safety practices including hand washing, grill checks, completed checklists, and correct sanitizer concentrations.
by Manuel Rosales, from the Community
Downloads: 0
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Del Taco Drive-Thru Shop Form

This Del Taco drive-thru shop form is a mystery shop style checklist for evaluating restaurant exterior cleanliness, lighting, signage, menu boards, and marketing materials, as well as service behaviors at the speaker and window. It covers greeting time, friendliness, upselling, order confirmation, payment handling, order accuracy, packaging, and inclusion of condiments. It also verifies speed of service, food build and appearance, temperature and weight standards, and team uniform compliance to help improve guest experience and operational consistency.

by Tiffiany Bourque, from the Community

10+

Get

Template

2018 OSA Dine-In Operational Service Audit

Use this 2018 OSA Dine-In Operational Service Audit to assess dine-in operations across service, food quality and freshness, ambiance, cleanliness, and cash handling. The checklist covers greeting and attention, beverage and item upsell, order accuracy, product availability and temperature, associate uniform and hygiene, dining area and restroom cleanliness, and receipt accuracy. Record observations, select applicable issues, and rate overall satisfaction to identify improvements.

by Ann Cook, from the Community

10+

Get

Template

Restaurant Customer Experience Checklist

Use this 2018 CEV restaurant customer experience checklist to evaluate drive thru and dine in operations. Audit exterior and interior cleanliness, employee uniforms, staff friendliness and attentiveness, order repetition and verification, and equipment operation. Track line time and order end to present end time for drive thru, plus wait time and service time for dine in. Verify order completeness, condiments, and presentation, and assess food temperature and quality for sandwiches, fries or hash browns, drinks, sides, and desserts. This template helps managers and auditors identify issues, standardize service, and improve guest satisfaction across quick service restaurant locations.

by Mike Austin, from the Community

20+

Get

Template

Jack in the Box Guest Standards Audit

This Jack in the Box guest standards audit helps managers evaluate the full guest experience across drive-thru and dine-in. Review greeting and friendliness, food temperatures, burger and fry quality, order accuracy with receipts and condiments, and restroom cleanliness. Verify beverage quality and availability, team training and menu knowledge, uniform and grooming standards, and overall restaurant cleanliness. Confirm food safety practices including hand washing, grill checks, completed checklists, and correct sanitizer concentrations.

by Manuel Rosales, from the Community

Get

Del Taco Dine-In Guest Experience Shop Form

About author

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Del Taco Drive-Thru Shop Form

2018 OSA Dine-In Operational Service Audit

Restaurant Customer Experience Checklist

Jack in the Box Guest Standards Audit

You might also like

Del Taco Drive-Thru Shop Form

2018 OSA Dine-In Operational Service Audit

Restaurant Customer Experience Checklist

Jack in the Box Guest Standards Audit