Skip to content
SafetyCulture
Template

Restaurant Customer Experience Checklist

by Mike Austin, from the Community

Downloads: 20+
Get this template

Use this 2018 CEV restaurant customer experience checklist to evaluate drive thru and dine in operations. Audit exterior and interior cleanliness, employee uniforms, staff friendliness and attentiveness, order repetition and verification, and equipment operation. Track line time and order end to present end time for drive thru, plus wait time and service time for dine in. Verify order completeness, condiments, and presentation, and assess food temperature and quality for sandwiches, fries or hash browns, drinks, sides, and desserts. This template helps managers and auditors identify issues, standardize service, and improve guest satisfaction across quick service restaurant locations.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.