This hotel lounge audit checklist is designed for W Living Room and similar bar-lounge operations. It covers ambiance and table setup, beverage service timing and presentation, savory snack standards, menu cleanliness and variety, and food and beverage quality. It guides staff on greeting, order taking, refills, and guest engagement, including empathy, alternative solutions, and sincere closing. It also assesses check presentation, team grooming and uniform standards, brand pin compliance, and overall guest satisfaction and emotional engagement.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
