This Customer Experience Visit checklist is designed for restaurants and quick service locations to assess both drive thru and dine in performance. It covers cleanliness of exterior and interior areas, staff appearance and friendliness, effectiveness of interactions, service speed benchmarks, order accuracy, and food quality standards such as temperature and freshness. Sections help verify restrooms, condiment availability, and overall presentation so teams can monitor consistency, identify issues, and improve guest satisfaction.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.