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CBI Audit 2021 Checklist

by Miladin Terziyski, from the Community

Downloads: 10+
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This CBI Audit 2021 checklist helps hospitality teams assess hotel operations and guest experience end to end. Cover key departments including reservations, arrival and departure, guest service, housekeeping daily and turndown, guest rooms, public areas, hotel dining, bar and lounge, in‑room dining, fitness facilities, and digital communications. Criteria reflect Forbes-style hospitality standards for professionalism, timeliness, presentation, cleanliness, and service consistency. Use it to identify gaps, document service times, and elevate service quality across the property.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.