This 2025 coaching checklist supports theatre and cinema leaders in driving operational excellence. It guides reviews of KPIs and goals, and assesses cleanliness across exterior, guest areas, restrooms, back of house, and contract cleaning. It verifies comfort and presentation standards for picture, sound, seating, and environment. Concessions are evaluated for quality, compliance, processes, availability, and revenue maximization. Convenience checks cover show times, technology, guest journey, team awareness, and merchandising. Courtesy focuses on greetings, maintenance, culture, welcoming environment, safety, and extraordinary experiences.
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