This operational excellence checklist is built for cafe and dessert bar operations to standardize audits. It walks managers through exterior presentation, front of house cleanliness and maintenance, retail displays, gelato and cake cabinets, labeling, merchandising, and POS. It also covers back bar and back of house equipment upkeep, cleanliness, food safety and temperature controls, staff hygiene and uniform compliance, documentation, pest control, and OH&S. Includes scoring rules, visit frequency, and follow-up actions to maintain brand standards.
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