Use this operational excellence pulse check to evaluate performance across cafe and dessert shop operations. Sections cover exterior presentation, front of house standards, retail displays, gelato and cake cabinets, POS and merchandising, cleaning routines, equipment temperatures, back bar and kitchen hygiene, food safety practices, chemical storage, pest control, fire safety, uniform and grooming, training completion, and customer reviews. Configure scoring, visit frequency, and documentation to drive continuous improvement and a consistent guest experience.
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