This operational excellence checklist is designed for cinema and theatre operations teams to assess cleanliness, comfort, concessions, convenience, and courtesy across the venue. It guides reviews of guest-facing areas, restrooms, kitchen and concession spaces, projection and screen presentation, sound levels, seating condition, and auditorium environment. It also covers food quality and safety practices, team training to city and state codes, merchandising, POS and kiosk functionality, showtime accuracy, and service speed. Use it to maintain a safe, welcoming venue, drive revenue and margin, and deliver consistently excellent guest experiences.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.