This restaurant reservation call checklist helps food and beverage teams deliver consistent Ritz-Carlton service. It guides agents to answer promptly, greet warmly, use the guest's name, demonstrate outlet knowledge, ask for date and time, party size, special occasions, seating and dietary preferences, attempt tasteful upselling, confirm details, offer further assistance, express appreciation, and close sincerely.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
