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Restaurant Reservation Checklist

by Anna Sang, from the Community

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Use this restaurant reservation checklist to evaluate phone etiquette and service standards during booking calls. Verify warm greetings, required questions, accurate confirmations, use of guest names, offers of further assistance, and a fond farewell. Capture agent and restaurant details, assess emotional engagement, and ensure the overall experience meets expectations.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.