Template

Complaint Request Form Template

by Neil Robbins, from the Community

This Complaint Request form template helps teams document product or material issues linked to a site or project. Capture key details including site and project number, preparer and location, product description and number, and a clear explanation of the complaint. Attach photos for evidence and include an estimated cost to support review and resolution. Designed for construction workflows, it streamlines issue reporting, supports traceability, and improves communication between site teams, suppliers, and management.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Customer Complaint Description Form
Use this complaint description form to document and resolve customer issues related to product quality and safety. Capture source of complaint (customer, consumer, regulator), complainant and contact details, product identifiers (name, batch code, production and expiry dates, delivery), and incident details such as illness, allergen or foreign body. Attach photo evidence, record injuries, medical evidence and expenses, and note third-party reports. Log root cause, response to the complainant, recall or withdrawal decisions, required corrective actions, assignees, completion dates and approvals to close out the complaint.
by Olabisi Lawson, from the Community
Downloads: 0
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Template
Customer Complaint Form: Foreign Body Complaint
Use this customer complaint form to record foreign body incidents related to food and beverage products. Capture customer details, product consumed, date and time, batch code and use-by details, and a description of the foreign object. Record injuries, medical evidence, and any expenses, plus whether the issue was reported to authorities such as an Environmental Health Officer. Include contact information, reference numbers, and signatures to support investigation, traceability, and corrective actions for improved food safety and compliance.
by Enablement Team, from the Community
Downloads: 10+
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Template
Material and Rubbish Clearance Request
Use this construction template to request the removal of materials and rubbish from site. Capture project and client details, site address, company or contractor issued to, and the person receiving the request. Specify the location of works by level or area, describe the clearance required, add media for context, and set the deadline for completion. Record cost and time estimates, number of laborers, and the total cost if the request is not completed by the assignee. Include issue and receipt dates, names and signatures to track accountability. This form supports consistent site housekeeping, safety, and logistics coordination across projects.
by Eric van Lelyveld, from the Community
Downloads: 20+
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Template
Inter-Company Complaint and Corrective Action
Use this FSQA template to manage inter-company complaints related to product quality and food safety within multi-site operations. Capture complaint details, batch codes, production and delivery dates, affected quantities, and evidence. Record root cause analysis, responsible departments, QA inspections, and specification references. Plan and document corrective actions, training requirements, and verification evidence. Track communication with site leads, close-out sign-off, and comments or feedback. Designed to standardize complaint handling, improve traceability, and support continuous improvement across food production and processing facilities.
by Rhonda Houston, from the Community
Downloads: 10+
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Customer Complaint Description Form

Use this complaint description form to document and resolve customer issues related to product quality and safety. Capture source of complaint (customer, consumer, regulator), complainant and contact details, product identifiers (name, batch code, production and expiry dates, delivery), and incident details such as illness, allergen or foreign body. Attach photo evidence, record injuries, medical evidence and expenses, and note third-party reports. Log root cause, response to the complainant, recall or withdrawal decisions, required corrective actions, assignees, completion dates and approvals to close out the complaint.

by Olabisi Lawson, from the Community

Get

Template

Customer Complaint Form: Foreign Body Complaint

Use this customer complaint form to record foreign body incidents related to food and beverage products. Capture customer details, product consumed, date and time, batch code and use-by details, and a description of the foreign object. Record injuries, medical evidence, and any expenses, plus whether the issue was reported to authorities such as an Environmental Health Officer. Include contact information, reference numbers, and signatures to support investigation, traceability, and corrective actions for improved food safety and compliance.

by Enablement Team, from the Community

10+

Get

Template

Material and Rubbish Clearance Request

Use this construction template to request the removal of materials and rubbish from site. Capture project and client details, site address, company or contractor issued to, and the person receiving the request. Specify the location of works by level or area, describe the clearance required, add media for context, and set the deadline for completion. Record cost and time estimates, number of laborers, and the total cost if the request is not completed by the assignee. Include issue and receipt dates, names and signatures to track accountability. This form supports consistent site housekeeping, safety, and logistics coordination across projects.

by Eric van Lelyveld, from the Community

20+

Get

Template

Inter-Company Complaint and Corrective Action

Use this FSQA template to manage inter-company complaints related to product quality and food safety within multi-site operations. Capture complaint details, batch codes, production and delivery dates, affected quantities, and evidence. Record root cause analysis, responsible departments, QA inspections, and specification references. Plan and document corrective actions, training requirements, and verification evidence. Track communication with site leads, close-out sign-off, and comments or feedback. Designed to standardize complaint handling, improve traceability, and support continuous improvement across food production and processing facilities.

by Rhonda Houston, from the Community

10+

Get

Complaint Request Form Template

About author

You might also like

Customer Complaint Description Form

Customer Complaint Form: Foreign Body Complaint

Material and Rubbish Clearance Request

Inter-Company Complaint and Corrective Action

You might also like

Customer Complaint Description Form

Customer Complaint Form: Foreign Body Complaint

Material and Rubbish Clearance Request

Inter-Company Complaint and Corrective Action