Top 10 Resort Management Software of 2024

two receptionists managing resort inquiries and reservations using a resort management software on a desktop

Why use SafetyCulture?

Achieving operational efficiency and guest satisfaction in the hospitality industry can be challenging, but not impossible with the right digital platform that efficiently automates laborious and complex everyday tasks. SafetyCulture (formerly iAuditor), used by Waldorf Astoria (Boca Raton) and Bultin’s, is that solution. Aside from streamlining most administrative work, like guest bookings, inventory checks, and employee scheduling, this digital solution also offers sensors that monitor environmental conditions (e.g., temperature and humidity), detect gas levels (e.g., carbon monoxide and LPG leaks), and confirm occupancy. With all these features, resort staff can proactively deal with any situation.


  • Elevate guest service by using sensors to maintain room conditions, get real-time weather information, and ensure the quality and safety of food served in restaurants.
  • Audit processes like room inspections, daily restaurant inventory, and guest check-in processes using digital templates available in the Public Library, and store all these in a secure and centralized data repository for easy access.
  • Maintain the resort and industry standards by assigning tasks to trained personnel and scheduling them appropriately.
  • Gain visibility into everyday operations by identifying issues that require prompt attention and documenting these for future reviews.
  • Send notifications about guest preferences, special requests, and expedited tasks to staff members via Heads Up.

Why use RDP?

A full-suite PMS (Property Management System), RDP offers configurable solutions that help the different departments in a resort manage their workflows, including the front desk staff, housekeeping and maintenance personnel, and reservations team. While the name gives the impression that this is just for the hospitality industry, the software is functional in managing condominiums, timeshares, and corporate housing.


  • RDPWin property management
  • Online booking engine with live chat
  • Mobile and contactless check-in / check-out

Why use Cloudbeds?

An industry-leading PMS and hospitality management solution, Cloudbeds helps hotels, lodges, and inns operate effectively online and on-site. By simplifying various workflows, including reservations, staff scheduling, and task assignments, companies can provide high-quality service that improves customer satisfaction.


  • Guest engagement and experience
  • Demand marketing
  • Revenue management

Why use Sirvoy?

This full-featured system for property management helps hospitality managers handle their daily operations and effectively lead their staff so they can provide the best guest experience. Sirvoy works for all types of accommodations, including hotels, bed and breakfasts, lodges, and resort guest houses.


  • Booking engine
  • Customized email and SMS templates
  • Payment processing and invoicing

Why use Frontdesk Anywhere?

Streamlining operations, reducing costs, and increasing revenues in the hospitality industry are made easier with award-winning Frontdesk Anywhere. This management platform available on the cloud and on-premise is the go-to solution for hotels, rental villas, campgrounds for RVs, and similar forms of accommodations in over 30 countries.


  • Internet booking engine
  • Online channel management
  • Payment processing

Why use Maestro PMS?

An all-in-one PMS, Maestro optimizes staff workflows and enhances guest experience. It also has an extensive collection of integrations that help businesses add more functional tools to their advantage. Best of all, this platform is supported on the cloud, on-premise, and mobile, giving potential users several options that would suit their needs.


  • Front-of-house CRM (Customer Relations Management)
  • Online Booking Engine
  • Mobile and contact-free guest engagement

Why use Lodgify?

This is a vacation rental software that helps businesses get more bookings, connect with online channels, and streamline all the tasks that owners and managers need to work on to provide top-notch guest experience. Lodgify has been lauded by users and numerous review sites online, making this a great option.


  • Booking system
  • Website builder
  • Integration with online channels

Why use Little Hotelier?

Despite the simplicity of its interface, Little Hotelier is one of the most powerful software solutions for property management today. Aside from automating the day-to-day responsibilities of resort owners, managers, and personnel, it also has a direct booking engine that increases the business’s return on investment by over 60%.


  • Front desk management
  • Payment processing
  • Insights

Why use RoomKey PMS?

Backed by two decades of experience in the hospitality industry, RoomKey makes the jobs of the entire resort staff easier as it facilitates data digitization and workflow automation. They also offer outstanding mobile capabilities, allowing guests to sync their mobile devices to the resort’s PMS, transforming their phones into digital keys for room entry and credit cards for payment.


  • Pre-arrival management (bookings & cancellations)
  • Payment processing
  • Customer relations management

Why use Bookfull?

This vacation rental property management platform helps resort owners, managers, and personnel run their daily operations with ease and efficiency. Best of all, they offer tools that essentially eradicate third-party channels and improve their marketing strategies so that resorts get direct bookings, which increases their revenues.


  • Reservations with auto-responding e-mails
  • Integrated booking tool
  • Smart home technology

What is Resort Management Software?

Resort management software is a digital solution that helps hospitality businesses streamline operational and administrative tasks such as reservations, guest check-ins, housekeeping, supplier transactions, and compliance reporting. By digitizing information and automating workflows, the managers and staff enhance efficiency and minimize errors while they accomplish their jobs. Ultimately, the software helps them meet their main goal: improving the guests’ experience during their stay.


Resort administrative staff often struggle with their sizable amount of paperwork encompassing various tasks, including guest bookings, employee scheduling, and regulatory documents. The software transforms these workflows and allows the organization to handle any challenge. Here are some specifics:

  • Enhances employee efficiency – Manually preparing work schedules, taking guest calls, and personally supervising maintenance tasks are time-consuming and error-prone. Various software features automate all these tasks, ensuring information accuracy and increasing productivity. For instance, electronic scheduling provides complete information about a worker’s responsibilities for a particular week, while booking apps allow guests to input their personal data and preferences when they make reservations.
  • Provides data-driven insights – Analytics, often pre-built in the platform, help businesses understand their occupancy rates, marketing strategies, and revenue streams. It can also make projections based on current trends. With these digital tools, companies can make informed decisions that benefit their bottom line.
  • Increases customer satisfaction – Ensuring customer satisfaction in this setting is not as easy as it seems because people will always have personal preferences and quirks. However, having a central repository of guest information enables hotel managers to prepare for their clients’ arrival. Armed with the must-have details, they can provide personalized service and grant special requests.

Key Features

There are comprehensive platforms for the hospitality industry that cover property management, front desk and back-of-house tasks, and even guest reviews. Whether you go for that or a more specific resort management software, here are some of the must-haves you should look for.

  • Templates and checklists for administrative and operational tasks
  • Online booking system
  • Reservation management
  • Room availability tracking
  • Guest Profile Management
  • Self-service check-in and check-out
  • Employee management
  • Housekeeping automation
  • Multi-property management
  • Inventory and resource control
  • Distribution channel management
  • Incident management
  • IoT integration
  • Analytics and Reporting
  • CRM (Customer Relationship Management)
  • Billing and Invoicing
  • Point of Sale (POS) Integration
  • Loyalty Program Integration
  • Mobile accessibility for guests and staff

Choosing the Right Resort Management Software

Whether you run a small mountainside bed and breakfast or a large hotel resort chain by the sea, using any of the software solutions listed above will be advantageous for your business. Before you take your final pick, check out the summary below:

Resort Management Software Free Version Paid Plan Mobile App
SafetyCulture Yes $24/user/month* Yes
RDP No $600 for cloud hosting
$10,000 for on-premise model
Cloudbeds No Custom quote Yes
Sirvoy No $10/month
for up to 2 rooms
Frontdesk Anywhere No Custom quote No
Maestro PMS No Contact for pricing Yes
Lodgify No $13/rental/month* Yes
Little Hotelier No Register for pricing Yes
RoomKey PMS No Contact for pricing Yes
Bookfull Yes $8/unit/month No

* billed annually

Eunice Arcilla Caburao
Article by
Eunice Arcilla Caburao
Eunice is a content contributor for SafetyCulture. A registered nurse, theater stage manager, Ultimate Frisbee athlete, and mother, Eunice has written a multitude of topics for over a decade now.