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Passenger Service Counter Ergonomics Checklist

by Ruben Tokona, from the Community

Downloads: 0

This passenger service counter ergonomics checklist helps front-line teams assess and improve workstations at airport or transit service desks. It covers counter height relative to elbow level, availability and adjustability of chairs with lumbar support, proper monitor positioning at eye level, and correct keyboard and mouse setup for neutral wrist posture. The checklist also addresses footrests for varied leg lengths, use of document holders to reduce neck strain, and adequate lighting while minimizing glare. General housekeeping and access to emergency equipment near the counter are included to support a safe, efficient workspace for staff and customers.

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About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.