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Passenger Service Assistant Audit Checklist

by Ridho Arindiko, from the Community

Downloads: 20+
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This Passenger Service Assistant audit checklist helps group leaders conduct daily evaluations of GA passenger service staff at airports. It covers uniform and ID checks, grooming and personal hygiene standards, accessories and jewelry compliance, and professional conduct. Service behaviors include greetings, addressing passengers by name, positive language, initiative, escorting, and restrictions such as no tips, limited phone use, and no selfies. Use it to uphold consistent PSA quality and brand standards.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .