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On-Board Observation Audit for Transportation

by Auditor Admin, from the Community

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This on-board observation audit template helps transportation and rail teams evaluate service delivery and customer experience across routes and equipment types. Auditors can capture site details, train number, route, car number and type, then assess boarding and offboarding, cleanliness, ADA compliance, announcements, baggage handling, and seating assistance. En route, it guides checks on staff behavior, grooming and uniform standards, branding and signage, amenities, and crew practices in First Class, Business, Café, Diner, and Coach. Designed for Drummac auditors to drive consistency, safety, and service quality.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.