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Mystery Diner Customer Experience Checklist

by Sam Beaton, from the Community

Downloads: 10+
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This mystery diner customer experience checklist for The Stable helps assess first impressions, greeting, environment, ordering and transaction, service delivery, food and drink quality, washroom hygiene, and overall satisfaction. Use it to evaluate upselling, menu knowledge, speed of service, cleanliness, and NPS to pinpoint training needs and operational improvements. Designed for ops, managers, and staff to standardize guest experience and drive consistency across sites.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.