Use this mystery dining experience checklist to assess every aspect of a restaurant visit, from first impressions and staff presentation to service speed, order accuracy, merchandising, menu hygiene, and upselling. Evaluate ambiance, cleanliness, food and drink availability, temperature and presentation, and handling of complaints. Record delivery times, check-backs, plate clearing, and farewells, plus safety items like clear fire exits and spill control to boost guest satisfaction.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.