Use this master audit checklist to evaluate franchise locations across exterior and interior standards, branding and signage, customer service, and internal controls. Verify operating hours, marketing materials, uniforms and name badges, counter presentation, and NPS performance. Check RA documentation and registers, secure storage, and PCI and PII compliance. Assess fleet operations including service records, vehicle standards, and commercial decals. Ideal for single brand franchise audits to ensure consistency and compliance.
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