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DEX LM Last Mile Operations Checklist

by Mirza Faizan Rehan, from the Community

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Use this DEX LM checklist to audit and standardize last mile hub operations from intake to reverse flow. The template covers inbounding of bulky and non-bulky packages, package handling rules for fragile items, pallet and mat use, and safe stacking. It includes sorting by chute, outbound run preparation, delivery procedures including COD cash collection and EPOD capture, and control tower workflows for rejects, IVR holds, and reschedules. Guidance for cash reconciliation, run sheet closure, customer returns, and reverse logistics is included, with checks for email notifications, manifests, and tool usage. Ideal for logistics teams and 3PL hubs.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.