Template

DEX LM Audit Checklist for Last Mile Hubs

by Daraz Audit, from the Community

10+

This comprehensive DEX last mile audit checklist helps evaluate hub performance and compliance across the end to end delivery workflow. Assess inbounding, package handling and FIFO, sorting quality and approvals, outbound processing and run sheet creation, driver route planning and EPOD, VPABX call adherence, control tower monitoring, reverse logistics and failed deliveries, cash reconciliation and RS closure, customer returns and double run procedures, and scrap and unidentified package handling. Includes checks for tagging accuracy, MU creation and labeling, destination clarity, segregation, visual inspection, and record keeping.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
DEX Hybrid Audit Checklist for Facilities
This DEX hybrid audit checklist helps logistics teams assess first-mile to last-mile operations across facilities. It covers vendor drop-off, KIOSK use, AWB placement and scanning, inbounding, package handling, DRTV management, sender–receiver protocols, scrap handling, sorting, outbound dispatch, and delivery hero procedures. It also includes reverse logistics checks, cash handling and run sheet closure, customer returns, double run SOPs, tagging accuracy, MU creation and labeling, destination clarity, segregation, visual inspections, and record keeping.
by Daraz Audit, from the Community
Downloads: 0
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Template
DEX LM Last Mile Operations Checklist
Use this DEX LM checklist to audit and standardize last mile hub operations from intake to reverse flow. The template covers inbounding of bulky and non-bulky packages, package handling rules for fragile items, pallet and mat use, and safe stacking. It includes sorting by chute, outbound run preparation, delivery procedures including COD cash collection and EPOD capture, and control tower workflows for rejects, IVR holds, and reschedules. Guidance for cash reconciliation, run sheet closure, customer returns, and reverse logistics is included, with checks for email notifications, manifests, and tool usage. Ideal for logistics teams and 3PL hubs.
by Mirza Faizan Rehan, from the Community
Downloads: 0
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Template
Hybrid Hub LM and FM Facility Audit Checklist
This hybrid hub audit checklist supports last mile and first mile facility operations. It guides teams through vendor drop off scanning and placement, airway bill placement, kiosk readiness and internet availability. It covers DRTV storage and handover, sender and receiver protocols, scrap handling, inbounding and FIFO, damage escalation and records. It standardizes package handling, sorting controls, outbound dispatch and delivery hero practices, reverse logistics and customer returns, cash reconciliation, and run sheet closure. Use it to enforce tagging accuracy, MU creation and labeling, destination clarity, segregation, visual inspection, and record keeping across the hub.
by Daraz Audit, from the Community
Downloads: 0
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Template
Last Mile Hub KLI Template (Updated July 2023)
This Last Mile KLI template supports delivery hubs in standardizing operations across inbounding, sorting, outbound verification, delivery execution, and exception handling. It covers package handling standards, area-based sorting and run sheet creation, outbound checks for model and non-model hubs, and delivery procedures for COD and prepaid orders with EPOD/LEX app. Guidance includes control tower routines, reject and reschedule handling, reverse logistics, collection points, and robust cash reconciliation for COD. Use this checklist to ensure safe handling, accuracy, and timely processing throughout the last mile workflow.
by Mirza Faizan Rehan, from the Community
Downloads: 10+
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DEX LM Audit Checklist for Last Mile Hubs

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