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Last Mile Delivery Operations Checklist DEX LM

by Mirza Faizan Rehan, from the Community

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Use this last mile delivery checklist to standardize logistics operations across inbounding, sorting, outbound, and reverse flows. The template guides safe package handling, stacking on pallets or mats, segregation and orientation of fragile parcels, and avoidance of throwing or dragging bags. It covers hub processes like receiving on manifests, same day inbounding, reship audit checks, chute based sorting, and transfer of dual address packages. Delivery controls include RS checks, VPABX calling, COD handling, EPOD capture, amber alerts, and failed delivery returns. Control tower routines manage rejects, IVR bins, and labeling. Cash officers reconcile runsheets and update COD on systems. Reverse logistics defines sorting by drop off, MU creation, timely movement back to sort centers, and proper email acknowledgments.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.